Homeless and Housing


In addition to helping the mentally ill homeless in the west San Gabriel Valley area, increasingly Pacific Clinics sees the need to place many recovering consumers in temporary, transitional and permanent housing. In collaboration with state and federal programs, eligible consumers can be placed in subsidized housing with behavioral health and supportive services.

Homeless Outreach 

Recent studies by the Los Angeles Housing Services Administration and others have shown that taking people off the streets and providing them with supportive housing results in lower costs to the city and county than engaging them only pejoratively as lawbreakers or with inconsistent, occasional services. Pacific Clinics’ well-regarded street outreach program for the homeless mentally ill in the Pasadena area continues to engage and empower individuals to regain self-sufficiency by providing targeted case management and linkage to needed housing and income resources  as well as integrated treatment services for their mental illnesses and co-occurring substance abuse or other medical issues.

Passageways Adult Multi-Service Center

Operated by Pacific Clinics in collaboration with other Pasadena social services agencies, Passageways Multiservice Center provides a safe haven for mentally ill homeless individuals engaged by the Clinics’ Pasadena-area street outreach program. The program helps homeless consumers secure shelter, support services and assistance with money management, housing and health issues at its Arroyo Parkway site.

Housing Services

Unstable and unsafe housing hinders recovery. In response to Southern California’s chronic lack of affordable housing, Pacific Clinics established its Housing Services department to work with government and local agencies to develop housing solutions for individuals and families, from emergency shelters to longer-term arrangements. Our capacity for housing consumers as quickly as possible began to expand with the Portals merger in 2007 and has grown considerably in the past several years. We have added several transitional residences that shelter persons of various age groups, genders and family status, as well as seek out and help secure more permanent housing for those who qualify for federally funded Section 8 subsidy and other governmental programs.

Hestia House and Other Transitional Housing Sites

Named after the goddess of the hearth, Pacific Clinics’ Hestia House in Pasadena is a sheltering place from life on the streets for transitional age youth ages 18-25. The residents participate in counseling and treatment at various Clinics locations to overcome addiction and mental illness, often pursuing further education or gaining employment while living in this new setting where they learn to take responsibility for shaping their futures.  The Clinics also operates other transitional residences in the San Gabriel Valley, Whittier area and Los Angeles for various age groups, including one that also accommodates children of clients.  An additional resource for women with children is Casa Maria in Pasadena.

Clients and families ready for more permanent housing are helped to secure Shelter Plus Care and other Section 8 (rent assisted) housing as available. The Housing Services program, usually working in concert with staff from the consumers’ “home” clinic, helps clients and their families secure a safe place to live and rebuild their lives. Once they are approved for housing, some consumers require further assistance, such as with the security deposit or in obtaining household items to ease their transition to a new life.  The Housing Department gratefully accepts in-kind and cash donations to make these transitions possible.

See more on the Clinics’ C.A.R.E. Fund.   

LAHSA Housing Program

Opening in 2011, a program operated in conjunction with the Los Angeles Housing Services Administration offered housing and educational/employment assistance for LA County-area transitional youth ages 18-21 who were in the foster care or probation systems and wish to further their education or become employed.  Currently, the program is serving its full capacity of 20 young adults housed at 10 scattered sites in Pasadena.  Participants receive wraparound supportive services that include but are not limited to: counseling, case management, linkage to benefits, employment services, educational linkage, independent living skills, financial literacy classes, money management/budgeting, weekly house meetings, roommate mediation, social activities, and linkage to other necessary supportive community resources (i.e., food banks, medical clinics, substance abuse services, services for gang involvement and substance use, etc.).