Human-centered tsim yog lub tswv yim uas txhawb nqa cov pab pawg thiab cov tib neeg tsim cov khoom, cov kev pabcuam, cov tshuab, thiab cov kev paub dhau los los daws cov kev xav tau tseem ceeb ntawm cov neeg uas muaj teeb meem.
Tshaj li phau ntawv txhais lus txhais no, "kev tsim tib neeg lub hauv paus" txhais li cas tiag? Thiab, qhov tseem ceeb tshaj, qhov ntawd zoo li cas hauv kev xyaum?
Cias muab, human-centered design yog txheej txheem muaj tswv yim uas pib nrog tib neeg thiab xaus nrog cov kev daws teeb meem tshiab raws li lawv cov kev xav tau. Qhov tseem ceeb tshaj plaws, nws yuav tsum tau txais kev tawm tswv yim thiab tawm tswv yim los ntawm cov neeg uas yuav cuam tshuam ncaj qha los ntawm koj tus qauv tsim thiab tsis tu ncua nrhiav kev daws teeb meem.
Human-Centered Design yog txhua yam hais txog tib neeg
Yuav ua li cas koj "pib nrog tib neeg," raws li muaj ntau yam professing nyob rau hauv tib neeg-centered tsim? Nyob rau hauv ib lo lus, empathy. Empathy yog lub hauv paus ntsiab lus ntawm kev tsim kho tib neeg lub hauv paus. Ib tug yuav tsum muab lawv tus kheej tso rau hauv qhov kev paub ntawm lwm tus los daws cov teeb meem uas lawv ntsib. Qhov no txhais tau hais tias tham ncaj qha nrog cov neeg siv qhov koj tau tsim thiab saib lawv tus cwj pwm kom nkag siab tias vim li cas lawv thiaj muaj teeb meem. Nws kuj tseem ceeb rau qhov lawv tab tom sim ua los ua haujlwm ntawm cov teeb meem tam sim no. Qhov no tuaj yeem siv los nrhiav cov kev daws teeb meem zoo dua uas yooj yim rau kev nkag siab thiab kawm yam tsis muaj kev cuam tshuam lwm cov txheej txheem koom nrog hauv cov khoom lossis kev pabcuam. lawv lwm cov txheej txheem.
Tej zaum koj yuav tau nug, "Tsis yog txhua txoj hauv kev daws teeb meem sim daws cov teeb meem thiab kev xav tau ntawm cov neeg uas lawv tab tom sim mus txog?" Zoo, yog, tab sis nws yog txoj hauv kev uas tib neeg lub hauv paus tsim embeds nws tus kheej rau hauv kev paub ntawm tus neeg siv thiab sim nkag siab lawv qhov kev xav. kiag li uas cais nws los ntawm lwm txoj kev daws teeb meem. Tib neeg txoj kev tsim qauv tseem siv zog kom paub seb qhov kev daws teeb meem, ib zaug ua tiav, ua tau raws li tib neeg cov kev xav tau yam tsis tsim lwm yam teeb meem tsis tsim nyog raws li txoj kev.
Tsis txhob Nug 'Vim li cas?'
Lub hauv paus ntsiab lus thib ob ntawm tib neeg tsim qauv yog los txhais cov teeb meem uas koj tab tom sim daws. Dab tsi yog qhov tseem ceeb uas koj xav ua kom tiav?
Pib nrog qhov teeb meem pom tseeb uas koj cov neeg siv tau ntsib thiab nug koj tus kheej "vim li cas?" txhawm rau nthuav tawm qhov teeb meem hauv qab. Mus txuas ntxiv nug yog vim li cas txog txhua qhov teeb meem tshiab uas koj tau nthuav tawm, tshem tawm cov txheej txheem ntawm qhov teeb meem, kom txog rau thaum koj mus txog qhov tseem ceeb, qhov teeb meem hauv paus. Txog thaum koj nkag siab qhov teeb meem hauv qab no, koj yuav tsis muaj peev xwm daws tau tiag tiag. Qhov no yuav yog cov kauj ruam tseem ceeb tshaj plaws hauv kev daws qhov teeb meem vim tias txoj hauv kev koj txhais koj qhov teeb meem yuav txhawb lossis cuam tshuam kev muaj tswv yim hauv cov txheej txheem daws teeb meem.
Los ntawm muaj, tswv yim thiab qauv. Txog tam sim no koj yuav tsum nkag siab koj cov neeg siv qhov kev xav thiab tuaj yeem txhais cov teeb meem tseem ceeb uas koj tab tom ntsib. Nws yog lub sijhawm los pib tawm tswv yim los daws kom ntau li ntau tau rau qhov teeb meem. Tsis muaj cov lus teb tsis raug nyob rau theem kev xav. Nco ntsoov, koj tab tom sim txhawb kev xav muaj tswv yim thiab txhawb cov tswv yim zoo tshaj plaws. Txhua lub tswv yim muab lub sijhawm los saib qhov teeb meem ntawm txoj kev tshiab, uas tuaj yeem qhib txoj hauv kev zoo tshaj plaws rau pem hauv ntej.
Tsis txhob hnov qab suav nrog cov teeb meem uas koj tab tom sim daws rau theem no, thiab. Lawv feem ntau yuav tuaj yeem tso lub teeb pom kev ntau dua ntawm qhov teeb meem thiab pab koj paub tias cov tswv yim twg tsim nyog tshawb xyuas ntxiv los ntawm kev tsim qauv. Cov Prototypes yog cov qauv uas tsis muaj nqi los sim koj cov tswv yim rau kev txhim kho ntxiv. Cov no yuav tsis suav nrog kev nqis peev ntau ntawm cov peev txheej, tab sis yuav txhawb kom koj pab neeg nrhiav pom qhov muag tsis pom kev, kev nkag siab tshiab, thiab txoj hauv kev rau kev daws teeb meem. Koj pab neeg feem ntau yuav muaj ntau yam qauv hauv ib ntus lossis hauv tandem los sim seb version twg tsim nyog tshawb nrhiav.
Test, Iterate, thiab Test Lwm yam
Thaum kawg, nws yog lub sijhawm rau cov roj hmab kom tau raws txoj kev. Nthuav thiab ua kom zoo dua koj cov qauv nrog cov lus qhia uas tau sau tseg thiab pib sim hauv qhov chaw tiag tiag. Txawm li cas los xij, tsuas yog vim koj tau txav mus tom ntej nrog cov qauv ua kom zoo tsis tau txhais hais tias koj txoj haujlwm tiav lawm. Qhov no yog theem uas koj tuaj yeem pom qhov tsis zoo thiab lub sijhawm rau kev txhim kho hauv koj tus qauv tsim. Raws li koj txuas ntxiv mus sau cov lus tawm tswv yim los ntawm qhov xwm txheej tiag tiag, txuas ntxiv mus ntxiv thiab tsim cov qauv tshiab ntawm tus tsim.
Thaum lub sij hawm no, nws yog ib qho tseem ceeb kom muaj lub siab qhib siab. Tsis txhob sim tiv thaiv koj cov kev daws teeb meem los ntawm cov taw qhia txog qhov tsis zoo, tab sis hloov lawv txoj hauv kev rau kev txhim kho kom zoo dua rau cov neeg siv koj cov khoom lossis kev pabcuam. Thaum kawg, coj qhov kev tsis txaus siab ntawm qhov kev daws teeb meem zoo tshaj plaws, txawm tias koj yuav tsis tau mus txog ntawd. Qhov no tuaj yeem txhais tau tias koj txoj haujlwm tsis tau ua tiav tiag tiag, tsuas yog ntsuas ib ntus los ntawm kev daws teeb meem uas ua haujlwm rau tam sim no. Kom txog thaum lwm qhov iteration lossis kev daws teeb meem zoo dua tuaj, uas yog.
Muab Human-Centered Design rau hauv kev xyaum
Raws li koj ua hauj lwm koj txoj kev los ntawm cov theem ntawm tib neeg-centered tsim, nws yog ib qho zoo kom nco ntsoov cov txheej txheem yuav luag tsis linear. Thaum twg los xij, koj tuaj yeem paub txog qee yam uas tau ploj lawm, lossis koj tus qauv kawg, thaum ntsib nrog cov kev xav tau siab ntawm kev siv lub ntiaj teb tiag tiag, nthuav tawm qhov tsis zoo hauv koj qhov kev xav uas yuav tsum tau hais rov qab rau hauv kev tshawb fawb theem. Nws yog cov txheej txheem tas mus li uas tsim los ntawm kev ua haujlwm dhau los. Qhov zoo tshaj plaws human-centered designers yeej tsis txaus siab.
Txhawm rau pom dab tsi tib neeg-tus qauv tsim zoo li hauv kev xyaum, saib tsis pub dhau peb tus kheej txheej txheem ntawm Uplift Family Services. Hauv tsab ntawv tshaj tawm yav tom ntej peb yuav tshawb xyuas qhov Kev Pabcuam Tsev Neeg Uplift siv cov ntsiab cai ntawm tib neeg-tus qauv tsim los siv txuas ntxiv txhim kho cov kev daws teeb meem rau cov menyuam yaus thiab tsev neeg uas peb ua haujlwm.
