Health Navigator Certification Training

Pacific Clinics Training Institute’s Health Navigator Certification Training Program, also known as Peer Health Navigation, is a promising practice conducted through the Pacific Clinics Training Institute (PCTI) in collaboration with the USC School of Social Work. PCTI is the only approved training provider of this certification.  The program is designed to train the behavioral health workforce and other social service providers to teach consumers to effectively “navigate” the medical healthcare system through the development of self-management skills. Health Navigation provides a viable solution to the problem of early mortality faced by those with serious mental illness. The Health Navigator Certification Training Program prepares agencies to implement healthcare reform through the provision of integrated services.

The training program includes 36 hours of classroom instruction (virtual or live), 9 hours of coaching sessions and includes a Health Navigator Intervention Manual which describes in detail the skills and competencies needed to serve as a Health Navigator.

Ideal audience for this training includes:

  • Peer Support Specialists
  • Community Health Workers
  • Case Managers
  • Peer Advocates
  • Family members and others
  • Private Cohort: Up to 40 participants from one organization. Offered onsite at the agency upon request. (Multiple agencies (2-4) can host a collaborative agency cohort, sponsoring designated agency staff for certification.)
  • Community Cohort: Up to 40 participants from several organizations. Each agency is encouraged to sponsor 2 -10 staff members to receive training in the community cohort offered at PCTI.

To request more information or request a private cohort training for your agency, please contact us at