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Pacific Clinics delivers high-quality behavioral health and social services to advance health equity and well-being for children, adults and families. Learn more about our life-affirming services offered on-site, at home, virtual and in the community.
Support Services offer various programs to address social determinants of health, including housing and employment coaching and placement, among other critically needed services.
Revise description paragraph to: Health Navigation is a culturally responsive, promising practice intervention designed to provide the services, skills and confidence which consumers with serious mental illness need to self-manage their healthcare. After completing an intensive, specialized training course combining classroom instruction and coaching in real-world settings, each certified Health Navigator works with consumers to “bridge” the mental health, primary healthcare, and specialty healthcare systems.
The health care system can be complicated and difficult to navigate, but it doesn’t have to be. Our Health Navigation program will teach you how to work with the system so you can teach and guide those who need this skill the most.
Pacific Clinics Training Institute’s (PCTI) Health Navigator Certification Training Program, also known as Peer Health Navigation, is a promising practice conducted in collaboration with the USC School of Social Work. PCTI is the only approved training provider of this certification. The program is designed to train the behavioral health workforce and other social service providers to teach clients to effectively navigate the medical health care system through the development of self-management skills. Health Navigation provides a viable solution to the problem of early mortality faced by those with serious mental illness.The Health Navigator Certification Training Program prepares agencies to implement health care reform through the provision of integrated services.
The training program includes 40 hours of classroom instruction (virtual or live), four coaching sessions and includes a Health Navigator Intervention Manual, which describes in detail the skills and competencies needed to serve as a Health Navigator.
The ideal audience for this training includes:
Private Cohort: Up to 40 participants from one organization. Offered onsite at the agency upon request. Multiple agencies (2-4) can host a collaborative agency cohort, sponsoring designated agency staff for certification.
Community Cohort: Up to 40 participants from several organizations. Each agency is encouraged to sponsor 2 -10 staff members to receive training.
To request information for a private cohort training for your agency, please contact: PCTI@pacificclinics.org
Health Navigators closely follow the Intervention Model:
Health Navigators perform invaluable services for their clients as they:
Health Navigators can help clients answer questions like these:
“When you take care of something that you’ve been afraid to do, such as seeing a primary care doctor, it really boosts your self-esteem. You feel empowered. ” – Catherine Clay, Peer Advocate Volunteer with the Women’s Community Reintegration Services and Education Center
If you would like to become a Health Navigator and help clients learn how to self-manage their health care, we welcome you to apply for our Health Navigator Certification. This program is open to professionals, such as public health case managers and mental health workers, as well as families of clients.
To request a Health Navigation training cohort, contact us at PCTI@pacificclinics.org.
We aim to make a positive difference in the communities we serve.
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