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From August 23 to August 26, 2021 healthcare leaders and executives will gather virtually to learn and discuss best practices for thriving in the “new normal” of our world. The Open Minds Management Best Practices Institute will feature two leaders from Uplift Family Services, Eleanor Castillo Sumi and Jacquelyn Harlow Torres, each presenting on solutions for the future of healthcare work.

Below is a snapshot of the topics each will be covering. First, Eleanor Castillo Sumi, our Vice President of Research and Program Development, will join a panel on Thursday, August 26 discussing case studies and and their expert opinions on the post-pandemic health and human services market.

The OPEN MINDS Health Plan Partnership Summit: An Assessment Of Payer Partnership Priorities In The Next Normal

As we move into the post-pandemic next normal of 2022, health plan priorities are being reshaped to meet new challenges of the changing health and human services landscape. Health plans are facing growing price pressure from private and public clients – and repositioning to meet that challenge through mergers and acquisitions, adopting new tech solutions, and better aligning network provider incentives. This shifting market landscape is creating new opportunities for win-win payer-provider partnerships. This summit’s agenda will include a market briefing on the state of payer system realignment, informative case studies with key opinion leader executives, thought leader discus, and interactive dialogue with attendees.

On Tuesday, August 24, our Bay Area Region Deputy Director Jacquelyn H. Torres will cover a topical case study on staff burnout and disengagement, a critical topic in the midst of an ongoing public health crisis.

Staff Burnout & Disengagement: Disruptive Forces Facing Employee Well-Being

A recent survey of 500+ health care executives by staffing solutions firm AMN Healthcare found that staff burnout, disengagement, and the resulting shortages that follow are the most disruptive forces facing health care provider organizations over the next three years. In this informative session, we will hear from provider organizations who have faced such disruptive forces and learn how they addressed the challenge. This session will include:

  • Overview of the root causes of employee burnout and disengagement including Covid-19’s role.
  • Real-life stories of disruption from provider organizations and implemented solutions.
  • Central strategies on supporting the workforce while keeping any eye on restoring pre-pandemic revenue.

5 reasons to attend management best practices institute

If you are interested in learning more, you can download the program brochure and agenda here and be sure to save your spot by registering here.

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