Online Safety: Five Tips to Stay Aware This Holiday Season

You may have already received Giving Tuesday emails from Pacific Clinics and other worthy organizations. As we approach the holidays and this season of generosity, online scams become common through phishing emails, calls and texts for donation requests. Scammers take advantage of the surge in charitable giving, emotional appeals and end-of-year tax-deductible donations, but taking simple steps can help protect your information and your generosity, while supporting your wellbeing and reducing stress during a busy season. 

“This time of year is full of kindness and connection, which makes it especially important to stay alert online,” said Shawn Aminian, chief information officer. “Taking an extra moment to be cautious to protect valuable personal and financial information when making a donation can help reduce online risks.” 

Phishing occurs when scammers call, send emails or texts, or create websites that appear legitimate to steal personal information. Common holiday scams may include fake nonprofit websites, impersonation of well-known nonprofits, donation requests and communications that pressure you to give quickly before verifying the source. 

Staying cautious can help you be safe. Below are some tips: 

• Verify the sender. Be cautious of unfamiliar email addresses or text messages.  
• Be wary of lookalike websites. Hover over the link to confirm the destination before clicking on it. Be on the lookout for websites and emails that use slightly different web or email addresses. Scammers sometimes purchase fake accounts to mislead potential donors or to steal your information.  
• Go directly to the website. When donating, type the web address into your browser instead of using links in emails, social posts or texts. 
• Watch out for deceptive tactics: If you receive an email from an organization to which you have never donated, take extra precautions before clicking any links. Be skeptical if someone thanks you for a donation you never made. Additionally, poor spelling, odd language or vague greetings can signal a scam. 
• Protect personal information. Don’t share financial details until you are sure the site is legitimate, and always make sure the page is secure before entering any payment information. The URL will start with “https” on a secure page. 

The California Attorney General has developed a helpful page on how to make safe online donations, which provides additional tips.  

A little caution goes a long way in keeping your information safe and giving you greater peace of mind throughout the holiday season.